We Care Program
- Service and maintenance rethought
Benefit from our advice
Experience shows that regular service and maintenance are decisive factors for success by saving you from loss of production, maintaining productivity, and securing your reliance on your smart production.
You want to operate smoothly.
We want you to be satisfied, so you can focus on your core business.
Sojka Automation offers you “We Care”, a multilevel maintenance and service concept customized to your requirements.We will gladly assist you in deciding which option to chose.
Acting proactively is better than reactively – Predictive maintenance
In the field of predictive maintenance, we offer you a range of options to fit your new or existing Sojka Automation production system with intelligent sensors to continuously monitor your systems vital stats and to initiate preventive service and maintenance intervals.Through our extensive partner network in this area, we offer you stateoftheart hardware and software components and the respective linking to existing app-based systems.
At your facility – At any time
Depending on the fee-based “We Care” level you choose in addition to the standard service, we are able to remotely connect to your system almost instantly via VPN access and optional add-ons for your production system and can even use the camera systems, if desired. We will remotely assist you with professional troubleshooting and system restart including the approval process. Furthermore, we offer remote trainings for new staff. Our experienced service technicians are certainly also available to assist you in person at your facility as soon as possible to ensure maximum system availability.
Get in touch with us to discuss our range of “We Care” options.